About Viff
In the competitive hospitality industry, maintaining a strong online reputation is crucial. Viff is a cutting-edge AI tool designed specifically for hotels and property managers, streamlining the process of responding to guest reviews. As a productivity and automation tool, Viff operates as a convenient Chrome extension, making it accessible to anyone looking to enhance their customer engagement without the hassle of complex integrations. Viff's primary feature is its ability to generate courteous and contextually appropriate responses to guest reviews across all websites, property management systems, and even emails. The tool employs a proprietary AI model that learns the unique tone and brand voice of a hotel within just 20 guest interactions. This ensures that responses are not only consistent but also tailored to reflect the individual character of each establishment, fostering a genuine connection with guests. One of the standout benefits of using Viff is the significant impact it has on a hotel’s online reputation and booking volumes. Hotels that have integrated Viff into their review management process have reported an impressive fivefold increase in booking volumes and a 67% improvement in their TripAdvisor rankings after just six months of consistently responding to reviews. This transformation underscores the value of engaging with guests and addressing their feedback, no matter the nature of the review. Even the most challenging or negative reviews can be handled professionally, ensuring that your brand maintains its integrity and commitment to exceptional service. Viff’s capabilities extend beyond just English, as it can understand and respond in over 20 languages, making it a versatile tool for hotels with diverse clientele. Additionally, the tool requires zero setup or integration work, allowing property managers to start using it immediately. With a free trial that includes the first 20 responses, users can experience the benefits of Viff without any financial commitment. Use cases for Viff are plentiful. Whether you’re a small boutique hotel looking to enhance guest relations or a large resort chain aiming to standardize responses across multiple locations, Viff can adapt to your needs. The tool not only saves time by automating responses but also empowers staff to focus on delivering exceptional service rather than getting bogged down by the demands of review management. In conclusion, Viff is a revolutionary AI tool in the productivity and automation category, designed to improve online reputation and increase bookings for hotels. With its easy-to-use Chrome extension, comprehensive language support, and no-cost trial, Viff stands out as an essential resource for any property manager committed to exceptional guest experiences. Visit [Viff.ai](https://www.viff.ai/) to learn more and start your free trial today.
Key Features
- ✅ Automate courteous and contextually relevant responses to guest reviews, enhancing customer engagement effortlessly.
- ✅ Boost online reputation and increase booking volumes with a proven fivefold rise in reservations after implementing Viff.
- ✅ Learn the unique tone and brand voice of your hotel within just 20 guest interactions, ensuring personalized communication.
- ✅ Support over 20 languages, making it an ideal solution for hotels catering to diverse international clientele.
- ✅ Streamline review management with a user-friendly Chrome extension, requiring zero setup or complex integrations.
- ✅ Professionally handle negative reviews to maintain brand integrity and demonstrate exceptional customer service.
- ✅ Experience a risk-free introduction with a free trial that includes the first 20 automated responses at no cost.
- ✅ Adapt to various hotel sizes, from small boutique establishments to large resort chains, while saving time and enhancing guest relations.
Pricing
Free to use
Rating & Reviews
3/5 stars based on 1 reviews