About Ushur
Ushur is an intelligent automation solution that automates and streamlines customer interactions across various channels for industries such as insurance, logistics, financial services and health care. It uses conversational AI to engage customers through email, apps, SMS, and more, ready to understand customer intents and know the next appropriate steps. The solutions offered by Ushur are varied and aim to address use cases like Email Triage, RFP & Quote, IVR Deflection, Two-Way Texting, Automated Surveys, and Sales Enablement among others. Ushur's platform consists of several products such as Conversational Apps, Invisible App, Invisible Portal, SmartMail, and Intelligent Document Automation. These products aim to foster engagement through frictionless digital experiences, allowing users to streamline processes while saving time and resources. Furthermore, its AI capability also provides HIPAA, PCI-DSS, and HITRUST certified security to protect PII and ensure confidential conversations. The platform supports easy integrations and comes with pre-trained AI skills and no-code workflows intended to deliver rapid results and high value realization. With its focus on proactive, conversational experiences that can adapt to evolving customer needs, Ushur's platform aims to achieve end-to-end automation of the customer journey.
Key Features
- ✅ Automates customer interactions
- ✅ Multiple
- ✅ channel communication support
- ✅ Adaptable to customer needs
- ✅ Solutions for Email Triage
- ✅ Products for engagement fostering
- ✅ Invisible App and Portal
- ✅ SmartMail feature
- ✅ Intelligent Document Automation
- ✅ Time and resource
- ✅ saving
- ✅ HIPAA
- ✅ PCI
- ✅ DSS
- ✅ HITRUST certified
Pricing
Free to use
Rating & Reviews
3/5 stars based on 1 reviews
Categories & Tags
Category: Crm Automation
Tags: intelligent automation, customer interactions, conversational AI, cross channel engagement, insurance sector, logistics sector