About Loris
Loris is a Conversational Intelligence tool designed for leading brands that aims to transform customer interactions into opportunities for insight, optimization, and growth. Leveraging a library of AI models trained on a multitude of real customer service conversations, Loris seeks to automate and enhance time-consuming customer service and conversation review processes without sacrificing accuracy. This results in a synergy of efficiency and reliability paired with the benefit of deeper insights into customer interactions. The AI is particularly adept at identifying recurring or inherent customer issues, thus helping businesses discover the root cause of frequent customer concerns. Loris also offers real-time assistance to agents, enabling them to respond effectively during customer interactions. Furthermore, Loris is versatile and adaptable with potential use cases across various sectors, including BPOs, customer-centric brands, Fintech & Financial Services, Retail & E-commerce, and Telecom. Its domain expertise in customer experience makes Loris suitable for businesses aiming to elevate their customer service and gather valuable insights from their interactions.
Key Features
- ✅ Transforms customer interactions
- ✅ Aids growth opportunities
- ✅ Conversation automation
- ✅ Preserves conversation accuracy
- ✅ Increased efficiency
- ✅ Reliable performance
- ✅ Identifies common issues
- ✅ Real
- ✅ time agent assistance
- ✅ Versatile tool applications
- ✅ Adaptable to various sectors
- ✅ Domain expertise in customer experience
- ✅ Used in Fintech & Financial Services
- ✅ Can be employed in retail & E
- ✅ commerce
Pricing
Free to use
Rating & Reviews
3/5 stars based on 1 reviews
Categories & Tags
Category: Customer Experience Analysis
Tags: Conversational Intelligence, Customer Interactions, Insight Generation, Growth Opportunities, Customer Service Automation, Conversation Review