Fini

Customer Support AI Tool

Fini is a tool that uses AI to convert your knowledge base into a chatbot in an accessible and quick setup process. This tool is developed to provide continuous customer support by addressing customer queries instantly and around the clock. It securely integrates with user's private data and works across various platforms such as Intercom, Zendesk, Confluence, G-drive, Notion, Search, Slack, and Discord, without the need for coding. In addition, Fini utilizes AI to support growth teams at companies by identifying reasons for customer attrition and tailoring personalized experiences to retain them. It provides the capability to predict churn using AI with remarkable accuracy, assisting in retaining users and increasing business revenue. It achieves this by predicting who, when, and the reasons behind churn for every user journey. Moreover, Fini facilitates the user to manage team inboxes efficiently, irrespective of the team's size. It also provides comprehensive reports to track and measure essential metrics, offering insights into the customer support process. Furthermore, Fini uses product usage data to increase revenue per user by identifying upselling opportunities and personalizing product journeys through automated actions using custom APIs. Lastly, Fini has strengthened user retention, as evidenced through customer success stories where companies noted an increase in conversion rates and improved user retention after implementing Fini. It is trusted and used by numerous data-driven tech companies worldwide.

About Fini

Fini is a tool that uses AI to convert your knowledge base into a chatbot in an accessible and quick setup process. This tool is developed to provide continuous customer support by addressing customer queries instantly and around the clock. It securely integrates with user's private data and works across various platforms such as Intercom, Zendesk, Confluence, G-drive, Notion, Search, Slack, and Discord, without the need for coding. In addition, Fini utilizes AI to support growth teams at companies by identifying reasons for customer attrition and tailoring personalized experiences to retain them. It provides the capability to predict churn using AI with remarkable accuracy, assisting in retaining users and increasing business revenue. It achieves this by predicting who, when, and the reasons behind churn for every user journey. Moreover, Fini facilitates the user to manage team inboxes efficiently, irrespective of the team's size. It also provides comprehensive reports to track and measure essential metrics, offering insights into the customer support process. Furthermore, Fini uses product usage data to increase revenue per user by identifying upselling opportunities and personalizing product journeys through automated actions using custom APIs. Lastly, Fini has strengthened user retention, as evidenced through customer success stories where companies noted an increase in conversion rates and improved user retention after implementing Fini. It is trusted and used by numerous data-driven tech companies worldwide.

Key Features

  • ✅ 24/7 interactive chat support
  • ✅ No code or integration
  • ✅ Seamless human routing
  • ✅ Supports multi
  • ✅ channel approaches
  • ✅ Pre
  • ✅ built integrations with platforms like Intercom
  • ✅ Slack
  • ✅ and Discord
  • ✅ Churn prediction capability
  • ✅ Personalizes customer experiences to retain existing customers
  • ✅ Efficient team inbox management
  • ✅ Comprehensive reporting
  • ✅ Identification of upselling opportunities
  • ✅ Automated personalized product journeys

Pricing

Free to use

Rating & Reviews

3/5 stars based on 1 reviews

Categories & Tags

Category: Customer Support

Tags: AI Chatbot, Customer Support, Knowledge Base, Integration, Intercom, Zendesk

Visit Fini

Visit Fini Website